Christmas Booking Terms & Conditions 2026

Festive Booking Terms & Conditions

To prevent any misunderstanding in respect of your booking, the following Terms & Conditions apply to all festive bookings at Hythe Imperial Hotel, including:

Christmas Party Nights
Michael Bublé Tribute Lunch & Dinner
Christmas Day Lunch
New Year’s Eve Gala
New Year’s Eve Family Party
Festive Dining Events
Accommodation Packages

By making payment for your booking, you are confirming acceptance of these Terms & Conditions.

Home » Christmas Booking Terms & Conditions 2026

Initial, Final Payments, and Terms & Conditions

A payment of an initial 50% or full payment is also deemed as an agreement between you and the hotel to our terms and conditions and the hotel reserves the right to cancel a provisional booking if the 50% or full payment is not paid within this time.
All enquiries will be released without notification if not confirmed within 10 days of your enquiry.
To confirm your Christmas Party, Michael Bublé Dinner Party, Christmas Day Lunch, New Year’s Eve Gala and New Year’s Eve Family Event we will require the return of your signed booking form as contract and a 50% payment within 3 days of us receiving your booking form. Please note that our Michael Bublé Lunch Party and Sunday Party Night need to be paid in full at time of booking.
Our preferred payment method would be by credit/debit card or by BAC’s (Bank Transfer) and in one payment not individual guests’ payments. Cheques should be made payable to Hythe Imperial. Multiple cheques are not accepted at any point during the booking process.
Full Payment must be made 42 days prior to your event date, and a payment due notification will be sent to you 7 days prior to this payment being due. If we do not receive your payments within the deadlines outlined, we have the right to cancel your booking, and you will lose any payments made. You will also receive a Menu Choices Form to complete for you and your guests, please arrange for this to be with us at least 30 days prior to your event. Bookings made after 1st November 2026 require full payment at time of booking to secure your party or luncheon.
Absolutely no changes can be made to guests attending or menu and wine choices less than 7 days prior to your event.
Clear and Precise information must be indicated against menu choices for members of our party who have allergies particularly relating to the European 14 Major allergens, Cereals containing Gluten, Crustaceans, Eggs, Fish, Peanuts, Soya, Milk, Tree Nut, Celery, Mustard, Sesame, Sulphur Dioxide, Lupin and Molluscs. This is your responsibility to ensure the above is correct.
The hotel reserves the right to change the menu choice of members of your party should the content of dishes not be suitable for these guest’s stated allergens or should certain items become unavailable to the hotel.
Please make us aware if any of your party are wheelchair users so that we can ensure accessibility for parties and luncheons.
Pre-ordered drinks packages are non-refundable should you wish to cancel your booking or drinks package.
We will endeavour to accommodate any setting requests; however, this cannot be guaranteed.
For all bookings we will only accept communication from the lead booker, individual requests and requirements will need to be made by the lead booker. As the booker for your party, it will be your responsibility on the evening of the event that you will be the main contact for our Food and Beverage Team. On your arrival at the hotel please make yourself available to our Meet and Greet host from our Sales team who will give you the following information:
- A copy of your completed menu choices you sent to us for your group to refer should your guests need confirmation of their orders.
- Place cards for any identified allergens in your group to be placed in front of them so that our Food and Beverage team can identify them and ensure that they receive the correct meal.

Cancellation of a Party or Individual Guests

Cancellation of a total party or individual guests, including cancellations due to adverse weather conditions will result in initial payments or full payments being forfeited and any pre-paid monies are not refundable or transferable.
Bookings that cancel or reduce the numbers agreed before 1st November 2026 will lose the initial payment. Bookings that cancel or reduce the numbers after 2nd November 2026 will be charged the total value of the booking, including accommodation, meals and beverages.
Please note that if the hotel is open and running your event and you cancel you will lose your initial and/or full payment dependent on the date of your cancellation.

Hotel Can Cancel

The Hotel or any part of the hotel is closed or becomes unavailable due to events beyond our control.
If you, or we become insolvent, or in the case of an individual, becomes subject to a bankruptcy petition.
We reserve the right to cancel an event should any person attending an event be abusive to staff or any other guests.

Alcohol Rules

We reserve the right to remove any persons or refuse to serve alcohol to whom we deem to be intoxicated by either drugs or alcohol.
We do not allow alcohol to be bought on to the premises, unless organised in advance, corkage fees will apply. Please note that we reserve the right to remove all alcohol not purchased on the premises in line with our liquor licence terms and disposed of.
Absolutely no drinks to be taken on to our dancefloor.

VAT

All prices are inclusive of VAT at the current prevailing rate. Should this change, our pricing will change in-line with government guidelines.

Changes to Events

We reserve the right to postpone, cancel and change the details of the brochure.
The hotel reserves the right to amalgamate Christmas events to ensure appropriate numbers or move an event to a smaller/larger room should numbers dictate.
10-days’ notice will be given by the hotel to the main booker if this is foreseen and a full refund will be provided if alternative dates are not suitable. The hotel’s liability for cancellation is limited to a full refund of payments received.

Room Plans

All rooms and table plans are at the discretion of the hotel. The hotel will endeavour to accommodate any special seating requests; however, these cannot be guaranteed as overall party sizes will determine final table arrangements. Seating arrangements cannot be notified until one week prior to the event and we reserve the right to make alterations to notified plans.
Please note that some of our events are based on the use of Captains Tables (join a table), so you may be required to join a table with other guests attending the function.
We ask that seats are not swapped before dinner service is complete. This is to ensure that all allergens noted at the time of booking, are delivered to the correct individual. Please note the hotel cannot be held accountable if this should take place and signing of this document below confirms this.

Damage to Hotel

Should any damage occur to the hotel or hotel property during the event, then a charge will be imposed to cover the cost of such damage.

Accomodation

To complete your party celebrations, take advantage of our special accommodation packages in one of our stylish bedrooms. Arrive any time after 4pm and relax in the bar and lounge areas. Check out times is 11am. Guests attending our Christmas Parties can book their bedrooms separately to the event. There is no minimum stay restrictions and rates are pre-paid at time of reservation.
These bookings are non- changeable and non-refundable.
We will not hold any bedrooms on your party blocks for guests to call up and give individual credit card payments.
It is the responsibility of the lead booker to ensure that they inform the sales team if specific bedroom configurations are required. Twin beds require notice as our housekeeping team need to prepare this in advance. It is unlikely that we will be able to change this on the night.

Company / Private Events

We will be issuing a separate contract with our standard events terms and conditions.

Insurance

You may well consider it worthwhile arranging insurance. This can usually be done for a small premium, to cover the cost of cancellation and other liabilities.
Please bear in mind that your insurance contract will be between the insurance company and yourselves.

Complaint Process

If you are unhappy with any aspect of your stay or event, please speak to a member of the Management team on the night, the morning after will be taken as the same. Please also note that the hotel will only respond to formal letters and mails that are received within 2 days of the event/stay.
Communication received after this date will be acknowledged as having been received only.

Zero Tolerance

Our staff have the right to perform their duties without fear of attack or abuse. We will always press for the strongest possible penalties against those who attack, threaten, or abuse our staff.
The hotel will also seek to give full support to staff members in the taking forward of any action because of physical or non-physical assault.

Liability of Hotel

If for any reason beyond its control, the hotel fails to make available the rooms reserved for the client or to provide any of the agreed goods or services, it shall not be liable for any resulting loss or damage suffered by the Client; and, without prejudice to the generality of the foregoing.
The hotel shall in no event be liable to loss or damage caused by labour disputes, power failure, government regulations or act of God.

Discuss your festive event with our team

Whether you are planning a festive family gathering, a corporate Christmas party, an elegant New Year celebration or a relaxing festive getaway by the coast, our team is here to help create a truly memorable experience. Speak to our festive events team today to secure your preferred dates and start planning your perfect Christmas at Hythe Imperial Hotel.