Night Auditor/Duty Manager

Function:

Be accustomed to working night shifts

• Oversee the smooth operational running of the hotel throughout the night.
• To act as a Duty Manager on duty for the hotel and to deal with and resolve any complaints, problems, disturbances, special requests, or any other enquiries.
• Create a strong, guest focused welcome and departure experience.
• Ensure safety, security and compliance of the hotel is a priority whilst on shift.
• Ensure clear handovers are detailed / provided to the departing and incoming Duty Managers.
• Conducting a night audit process
• serving late bar drinks / food
• Act as a Fire Marshal in the event of an evacuation
• Implement the Disaster Recovery Plan in the Event of a crisis

Experience:

• Minimum 1-year experience in a similar Night role within a similar sized hotel.
• Minimum 1year experience within a 4* Hotel.
• Strong understanding of OPERA or similar reservation systems would be beneficial.

Pay: £13.40 per hour

All applicants must have the right to work in the UK.

If you’re interested in this opportunity then please email your CV & Covering letter to human.resources@hytheimperialhotel.com